Our advice is generally remunerated through commission paid by the insurer, so there is usually no out-of-pocket fee for you. Where a fee applies (for example complex commercial placements), we disclose it upfront and in writing.

How quickly can I get a quote?

For most landlord and small-business covers we'll come back to you with options within one business day. Tell us your situation via the form or call us on 0422 688 188.

What happens at renewal?

We re-shop your cover every year. We benchmark the renewal premium against the market, present alternatives where they offer better value, and only roll over with your current insurer if it's genuinely the right call.

Can you help if I need to make a claim?

Yes — your broker handles the claim end-to-end. We lodge it with the insurer, push for fair settlement, and keep you updated. You're not on hold to a call centre.

Boutique insurance brokers · Melbourne

Insurance built on real conversations.

Tailored landlord and business insurance from a broker who actually picks up the phone. We compare the market, contest premiums every year, and stay with you when it matters most.

How we work

Reply: 24h
AFSL: 485736
Broker: 1:1

A property owner reviewing insurance options

Boutique · Independent · MelbourneEst. IMSure Group · ABN 87 628 525 780

Independent & AFSL-authorised. Authorised representative of Archer Insurance Corp · AFSL 485736

Call 0422 688 188

20+

Years broking experience

24h

Response time guarantee

AFSL

485736 authorised

1:1

Dedicated broker

Why IMS

Insurance broking with a personal touch

We're a boutique consultancy. That means fewer clients, better conversations, and policies built around your actual risk — not a checkbox.

Read our story

01
Tailored cover
We design policies around your assets, tenants, and operations — never an off-the-shelf bundle.
02
Independent advice
We compare quotes across multiple insurers and contest your premium at every renewal.
03
Real human service
Your broker picks up the phone, returns calls in 24 hours, and walks you through claims personally.

Our process

How we get you covered

Three simple steps. No call centres, no run-around.

Step 01

Tell us about your risk

Share a few details about your property or business. Takes two minutes online or one phone call.

Step 02

We compare the market

Your dedicated broker shops your cover across leading insurers and presents clear options side-by-side.

Step 03

You're protected — properly

Bind cover, get your documents, and have a real person in your corner if you ever need to claim.

What we cover

Two specialties, done properly.

We don't try to be everything to everyone. We've gone deep on the two covers most likely to keep our clients up at night.

For property investors

Landlord Insurance

Comprehensive cover that protects your investment property and rental income.

Theft, malicious damage and accidental loss
Up to 52 weeks loss of rent + 20 weeks rental default
$20M public liability and landlord legal fees

Explore landlord cover

Australian SME team reviewing operations

For SMEs & growing businesses

Business Insurance

End-to-end cover for SMEs — from property and liability through to workers' comp and key person.

Property, casualty and business interruption
Public, products and professional liability
Workers' compensation and group life

Explore business cover

Client stories

Brokers who pick up the phone.

A small selection of clients we've helped — from first-time investors to multi-site SMEs.

“We had a tenant default mid-year. IMS handled the claim and the legal side personally — we didn't lose a week of rent.”

Daniela R.

Property investor, Melbourne

“Our previous broker stopped returning calls. IMS rebuilt our business cover, dropped our premium, and actually answers the phone.”

Marcus T.

Director, hospitality group

“Honest advice, every time. They tell us when we don't need a cover — that's why we've stayed for years.”

Anh N.

SME owner, Richmond

FAQ

Common questions

If something's not covered here, send us a message — we'll come back personally.

Comparison sites quote a handful of direct insurers on a one-size-fits-all basis. As brokers, we represent you — not the insurer. We compare across the market (including covers comparison sites can't access), advise on the right structure, and negotiate the price and terms on your behalf.

Get started

Talk to a real broker today.

Two minutes to start, one business day to a tailored quote.